How is Overall Sentiment calculated?

Our Overall Sentiment score ranges from 0% - 100%, where 100% indicates the best positive sentiment score possible.

Our Overall Sentiment score ranges from 0% - 100%, where 100% indicates the best positive sentiment score possible.  We use a 30-day weighted moving average that takes into account several factors, including:

  • Volume of reviews
  • Recency of reviews
  • Ratio of positive and negative reviews
  • Ratings received without a review