- Knowledge Base
- Features Overview: Review Analysis
- Sentiment Analysis
How is Overall Sentiment calculated?
Our Overall Sentiment score ranges from 0% - 100%, where 100% indicates the best positive sentiment score possible.
Our Overall Sentiment score ranges from 0% - 100%, where 100% indicates the best positive sentiment score possible. We use a 30-day weighted moving average that takes into account several factors, including:
- Volume of reviews
- Recency of reviews
- Ratio of positive and negative reviews
- Ratings received without a review